Salesforce Business Analyst

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Target Audience

  • Everyone looking to master Salesforce Administration

Introduction to Salesforce

  • Overview of Salesforce ecosystem
    00:00
  • Understanding Salesforce editions and licenses
    00:00
  • Exploring Salesforce setup menu
    00:00
  • Navigating Salesforce user interface
    00:00
  • Introduction to Salesforce terminology and concepts
    00:00

User Management and Security

Data Management

Reporting and Analytics

Automation and Workflow

Advanced Administration

Salesforce Certification Preparation

Exam Prep Quiz

  • Learn the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
  • Understand the appropriate use of a custom profile or permission set using the various profile settings and permissions.
  • Learn the standard object architecture and relationship model (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types).
  • Given a scenario, determine how to create and assign page layouts, record types, and business processes for custom and standard objects.
  • Understand the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data, the implications of data validation tools, available options when creating/customizing a report or report type, the impact of sharing model on reports, creating and modifying dashboards
  • Learn the appropriate automation solution based on the capabilities of the tool, such as Flow, approval process
  • Preparation for the Salesforce Administrator Certification exam.

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$299.00 CAD Exc. VAT
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