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ServiceNow Administrator Live Training

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ServiceNow is a cloud-based Software as a Service (SaaS) platform designed to support IT Service Management and automate common business processes. It is built on a modular architecture, with applications that can vary depending on the instance and user needs, and it also functions as a Platform as a Service (PaaS) for building and extending custom solutions.

Target Audience

  • Opportunity to advance your career to the next level
  • Pathway to becoming a proficient ServiceNow Analyst
  • Hands-on training course with practical, real-world focus
  • Specifically designed for professionals aged 23–55

Module 1 – ITSM & Cloud Foundations

  • Introduction to ITIL & ITSM Framework
  • Cloud Computing Concepts
  • Cloud Service Models: IaaS, PaaS, SaaS
  • Shared Responsibility Model

Module 2 – Introduction to ServiceNow

Module 3 – Navigating the Platform

Module 4 – Instance & Form Configuration

Module 5 – Instance & Form Configuration

Module 6 – Access & Security

Module 7 – Data Management

Module 8 – ServiceNow Functional Applications

Module 9 – Platform Intelligence & Analytics

Module 10 – Development & Deployment

Module 11 – Capstone & Certification Prep

  • Navigate the ServiceNow platform with ease
  • Create and manage incident records, problem records, and change requests
  • Leverage ServiceNow’s reporting and dashboard tools to analyze and visualize data
  • Collaborate effectively with team members and stakeholders to manage and resolve incidents and problems
  • And much more

Student Ratings & Reviews

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ALPHA COHORT Timetable

Original price was: $2,600.00 CAD.Current price is: $1,300.00 CAD.
$1,300.00 CAD $2,600.00 CAD
  • Level
    All Levels
  • Duration
    12 weeks
  • Last Updated
    January 8, 2026
  • Enrollment validity
    Enrollment validity: Lifetime
  • Certificate
    Certificate of completion

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