Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on BrainChampTech, you agree to our Privacy Policy, Terms of Use and refund policy. Our refund policy is as follows:
For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Cancellation & Refunds: For CSM, CSPO, PSM, PSPO programs
BrainChampTech, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
Refund request can be initiated in two ways
Refund request can be initiated by mailing the BrainChampTech support team through support@brainchamptech.com.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
BrainChampTech reserves the right to revise the terms & conditions of this policy without any prior notice.
Note:Â All refunds will be processed within 10 working days after the refund request is approved by BrainChampTech
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